ClientReferences

Andy Wadham, Leadership Development Consultant & John Adair Accedited Trainer, Irwin Mitchell

Having worked with Kim Tasso, she is a key presenter and facilitator on our Irwin Mitchell MBA, I genuinely can say I am happy to have this opportunity of recommending Kim. I am the Leadership Development Consultant for Irwin Mitchell LLP and am the ‘owner’ of IM Leadership Academy; at all leadership development initiatives within the Firm; from ‘front line’ supervisory level up to MBA level. Kim is an integral part of our MBA. She is personable, interactive, knowledgeable and delivers to our most senior leadership development level at equity member on our Irwin Mitchell MBA. Kim delivers and has proven she ‘challenges’ the thoughts and behaviours of our business leaders and has a knack of linking client development, business and marketing concepts of our strategic vision and leaders that make ‘real’ sense in the legal arena; and this does ‘come to life’ for our strategic business leaders. Kim expertly knows, and explains really well, this is particularly important part of business in deliverable terms of ROI for any Firm or any business in this current changing legal (or any other) marketplace

Mike Stones, Finance Partner, E A Shaw

I first met Kim at her book launch of ‘Growing your property partnership’ well over 12 months ago and I was immediately impressed with her knowledge and experience not only of the internal workings of a property partnership but also her wider command and understanding of running a property related business.

Kim was invited to meet our equity partners with a view to assist us in some internal restructuring and to help on marketing and business development and run our two day Business Conference that Autumn. Her broad depth of understanding, together with her direct approach to change has helped us deal with some challenging issues from the restructuring of the partnership management to pulling together the business plan and how we implement those plans over the coming months.

It was felt by the firm that we would all benefit from her services on a more permanent basis and I am pleased to say that she has been brought in as a Non Executive Director working with the EPs and myself for the next 12 months from July 2011.

For a traditional partnership this is a major change in the business structure but we all feel that having the benefit of an outside non executive to listen, watch and challenge the decision making process and assist as and when required greatly improves our business acumen.

Personally, I have a great working relationship with Kim and I am really looking forward to working with her.

Lane, Clark & Peacock

She put together a great course which covered our different work areas and the different levels of experience in the team. We were all very impressed at how Kim applied the background research on our firm to the sessions - it helped us to think about application much better. The whole team found it a really interesting, informative and useful program which has helped us think about, and improve, how we work together. It also helped us in terms of our personal goals and development. In addition I found her coaching sessions very helpful in developing my role and how I perform.

Rix & Kay

Sales and Marketing training has always made me cringe in the past - that was until I spent two days with Kim whilst at Rix and Kay. I came away from this training feeling highly motivated and very impressed with her professional, intelligent and honest approach.

Colliers CRE

Kim is an outstanding consultant in more ways than a few words can outline. She is unnervingly clear minded and reaches penetrating insights into complex and challenging business dilemmas. She is a truly outstanding consultant of the highest integrity.

St Ives Chambers

I am hoping the barristers will put in to practice the invaluable tools that Kim has provided them with....

Williams Allan (now Tenon)

Kim is one of a kind and her knowledge of professional service businesses especially accountants and lawyers is frankly immense. I had no hesitation in engaging with Kim especially in the early years of the firm’s growth as we strived to clearly identify our culture and ethos and build it into our marketing strategy. Kim’s style is such that it gets professionals thinking outside their comfort zone about areas critical to the strategic way forward for their businesses – and any of us with a lifetime in the profession knows only to well how challenging that can be at times ! I know how lonely it can get leading a fast growing dynamic business and Kim is one of a small handful of people I would have no hesitation in speaking with on matters around marketing and business development – she is not only a fund of great knowledge constantly challenging herself in her quest to raise her own bar but also very creative in her thinking and someone who truly understands the ‘people dynamic’ which is so important especially in professional firms!

Seddons

We have been very fortunate indeed to engage the services of Kim Tasso. Kim has helped to revolutionise the approach to marketing at Seddons. She has the rare gift of combining a highly creative imagination with a totally pragmatic and systematic approach to everything that she does. With Kim's very substantial help we have created a new website (producing five lively blogs) which has won many plaudits and in a very short time we are already experiencing an improvement in our hit rates. She has also helped us to redevelop our marketing policy on a strategic and highly targeted footing. Overall we are delighted with the service she has provided to us.

Brown & Co

The role was essentially to assist the Managing Partner in a redesign of the administrative function of the firm and both the streamlining and modernisation of the management process. Kim undertook internal research seeing partners and staff as well as organising an external research project with a broad range of selected clients….Kim was then critically involved in the process of seeking candidates for the new marketing and business development manager and in assisting the managing partner, divisional heads and office managers to prepare strategic plans…exceptionally worthwhile and positive with input specifically on issues as commissioned but, additionally, with consistent help being given to the Managing Partner. Kim has been effective and impressive in terms of her grip of the issues and in providing both pathways and direct solutions to bring the partners to their objectives.

Hempsons

Although the firm has undoubted and clear strengths in relation to its niche areas of expertise and practice, it is at the same time an extremely hard nut to crack in relation to the introduction of modern marketing techniques as many of the fee earners were reluctant marketers and sceptical as to its benefits. In addition, with a geographically dispersed practice over three offices we had significant challenges in relation to internal communications and to the necessary cascade of marketing information and messages. Kim impressed all with her professionalism, knowledge, enthusiasm and commitment to the firm and to each of its individual members. She quickly won over all but the most recalcitrant to working in a cooperative way to achieve marketing goals...in addition to the above list of significant achievements, there were many - indeed almost daily - small achievements which overall led to a greater awareness of the marketing effort within the firm and the beginnings of an improvement in its delivery. We were all very sorry to see Kim go, albeit at the end of a pre-determined and agreed period. I would warmly commend her to any future employer or commissioner of her services. If you decide to take her on, I have no doubt you will be pleased that you have done so and be well served by this talented professional

haysmacintyre

During this time she supported an increase in our pitch conversion rate, generated an increase in web visitors, increased the level of enquiries, doubled the number of client/prospect events and arranged meetings/events with over 20 referrers/intermediaries. In addition to running the day to day marketing and business development activities – where we saw a significant increase in awareness throughout the firm and an increase in activity in many parts she undertook some major projects including: marketing strategy, annual partners’ conference, coached half the partners, developed the marketing team, redesigned the firm’s identity, developed a new web site, initiated our first telemarketing campaigns, implemented the media relations programme and established our Young Professionals Network. We found Kim to be extremely hardworking, thorough and she demonstrated an ability to pursue task, while facing a number of obstacles. Kim continues to work with us a couple of days a month to support the ongoing implementation of the various programmes put in place and to encourage our small but effective marketing team

Henry Adams & Co

She is a clear thinker with an in-depth knowledge of our industry and her input at our partner conference was invaluable. We subsequently used Kim on an ad-hoc basis in developing our business plan and also our marketing plan, which is another area where she has particular expertise. Kim is a thoroughly professional and highly experienced consultant

Pellings

We approached Kim Tasso to help us develop a business plan, having already undertaken a great deal of research regarding our clients etc.Kim provided us with a mentoring platform which encouraged us to think for ourselves and enabled us to take complete ownership of the document, which has since proven critical in our ability to sell the plan to our board and staff. Kim’s expert ability to tease out the real issues and then provide guidance as to how these should be addressed has been critical to the success of our plan. Her knowledge and strength of personality gave us, and the entire Board, enormous confidence in what we were doing, a confidence which has since been proven well founded. We would unreservedly recommend Kim Tasso to a business considering following a similar course

Thomson Snell & Passmore

Kim Tasso has been instrumental in implementing and maintaining the momentum of our key client management programme. The results of this initiative have been above expectations. However, the real benefit for our firm has been the application of lessons learnt during key client management across our client base and the subsequent shift in the culture of the firm to one that is a lot more client focused. Kim’s no nonsense approach, and the insight she brings from many years at the coal face of professional services marketing, makes her an invaluable ally in getting fee earners and clients on board

Mayer, Brown, Rowe & Maw

During her initial few months she was very active in re-energising the Marketing Committee and brought a more strategic view of marketing to the firm, specifically, producing a detailed brief of the branding and corporate identity of the merged UK practice.....In the short time that Kim has been with Mayer, Brown, Rowe & Maw she has made a very significant impact on the marketing function and has created an excellent platform for the new incoming permanent Marketing Director

Three Dr Johnson's Buildings

We have benefited from your wealth of expertise and ideas. I am amazed at the huge amount of work you have done for us in such a short timescale. Your comprehensive draft chambers strategy and marketing plan are excellent. Your illustrated presentation to members of Chambers was very successful and you were able to convert those members who had been sceptical about marketing for the Bar to your way of thinking. You have shown your ability to work along with members and staff very well. You have motivated us to want to implement your ideas

Circle

Kim did an excellent piece of work for us. She quickly understood our needs, and so was able to redefine the brief, the resulting project combined quite acute observation with practicable steps that we feel will make a genuine contribution to the business.

Association of Personal Injury Lawyers

During the three months, Kim work with great efficiency and skill, being of considerable assistance to APIL in developing the PR function. I am sorry to see the project come to an end as I shall no longer benefit from Kim's excellent advice and great ideas.

Barnes Kavelle

Kim has driven the strategic marketing review against a backrop of ten board directors, eigthteen shareholders and a new managing director. She has analysed the business and put in place a comprehensive, sensible and pragmatic plan....Kim has helped enormously in the development of my team and myself and has been universally accepted. She is incredibly hardworking, fast paced and we look forward to her ongoing involvement with the business.

Manches

Throughout, Kim's approach has been straightforward, pragmatic and flexible.

The Law Society

Kim's approach is direct and pragmatic and her delivery at seminars energetic and user friendly - her ability to maintain consistent attention from the audience is clearly one of her strengths.

Weatherall Green & Smith

Kim is one of the most action oriented people that I have met for many years. Her enthusiasm is infectious and does wonders for the motivation of everyone she meets.

Osborne Clarke

Her talents are strategic but pragmatic; she is industrious, conscientious, imaginative and very user friendly.

Olswang

I and my partners have found her to be diligent, hard working, knowledgeable, highly committed, energetic and able to bring original thinking to many situations - even when operating under periods of inevitable pressure.

West London Training and Enterprise Council

Overall we found Kim to be a very high quality, senior marketing professional.

Systems Publicity

Her knowledge of the marketing mix and techniques to achieve specific results is highly developed and she is an excellent team player as well as a leader and key decision maker.

Nabarro Nathanson

She made an outstanding contribution to the development of the firm's marketing programme and I cannot speak too highly of her qualities - intelligence, enthusiasm, integrity and commitment.