- FAQ: August 2002
- What is CRM and why is it important to professional firms?
- Are brands relevant to the professions?
- I know business and marketing strategy are linked - but what am I supposed to do about it?
- How can non verbal communication (body language) improve my marketing and personal effectiveness?
- We have never done any client research - where do we start?
I do not restrict access to the FAQs but I politely request that you let me know by email and acknowledge the source (www.kimtasso.com) if you wish to use the material anywhere. As always, if there are particular topics you would like me to address in the future, please let me know.
