Sales tips

Book review: “How to win friends and influence people” by Dale Carnegie – Still a valuable guide

I first read "How to win friends and influence people" way back in January 1984. That’s nearly 30 years ago (the book was actually written back in 1938). It had a profound effect on me - despite the fact that I am a psychologist and have read thousands of books Read More

Two big guns of communication – Face-time and reframing

At a recent workshop for “Practical and professional skills for marketing and business development assistants”  I asked the participants for their views on the most important practical tips that they were taking away. They picked two – one might argue obvious - techniques to help them improve their communications with partners Read More

2023-09-23T16:27:32+01:00March 7, 2013|Kim's Blog, Management Skills, Relationship Management, Selling|

Helping fee-earners prepare the perfect pitch Mk II

A week ago, we ran another of the PM Forum’s “Helping fee-earners prepare the perfect pitch” sessions which was hosted by reputation management consultants Regester Larkin. Here are some of the main issues arising. Pitch challenges The delegates had a variety of challenges that they wanted to address but the Read More

2013-09-08T19:04:04+01:00February 14, 2013|Accountants, Kim's Blog, Lawyers, Marketing, Property, Selling|
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