Property

How to write a successful property plan for your charity – presentation by the Ethical Property Foundation (EPF)

This was an excellent presentation for two reasons. First, I am a Trustee of a charity with owned and leased properties and found the information really helpful. Second, I thought it demonstrated a great way for surveyors to market their services to a niche sector – in this case charities Read More

2022-01-28T15:32:34+00:00January 28, 2022|Kim's Blog, Management Skills, Property, Strategy|

Conference review: Rebooting Marketing for Growth – 26th Professional Marketing Forum Conference 2021

A version of this article appears in the November 2021 edition of PM Forum Magazine: “Conference review: Rebooting Marketing for Growth – 26th Professional Marketing Forum Conference 2021”  It seemed like just yesterday when we were poised in front of our screens at home attending the first online PM Forum Read More

2021-11-03T14:37:20+00:00November 3, 2021|Accountants, Kim's Blog, Lawyers, Marketing, Property|

Telephone skills workshop – 11 key points

Last week I facilitated a half day MBL telephone skills workshop titled “Pick up the phone! Client service and sales opportunities for professionals in the digital age”.  Delegates included lawyers, property professionals, actuaries and risk management consultants. We considered both inbound calls (enquiry management) and outbound calls (proactive sales calls). Read More

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