The Lawyer magazine has a regular feature where in-house lawyers and general counsel are interviewed. Whilst each interview focuses on a different issue and is valuable in its own right, it’s worth looking at a selection to see what trends are emerging and what can be learned to inform future Read More
There were four research reports to help us understanding General Counsel (in-house lawyers) published recently. Each drew out some surprising findings: Nabarro’s third annual general counsel report (surveying 100 GCs from FTSE listed and large private companies) indicated that 75% were keen to receive further training on influencing. GCs from Kellogg, Misys and Sony Read More
Slaughter & May (average 8.47 out of 10), Bird & Bird and Berwin Leighton Paisner emerged as the top rated law firms in the UK top 20 according to the ninth major client satisfaction research project by Legal Week which canvassed the opinions of more than 1,200 clients. Freshfields Bruckhaus Deringer Read More
I’ve just finished writing an article reporting on the annual Professional Marketing Forum Conference (“We need to talk about clients”) which was held on 27th September at the Congress Centre in Central London (this will appear shortly in http://www.pmforum.co.uk/magazine/current_issue.aspx). Each year, the conference concludes with a panel comprising clients giving their Read More
On Friday I trotted along to the offices of Smith & Williamson to hear from the second Financial Times/Managing Partner Forum research by Meridian West (formerly Lighthouse) into effective client adviser relationships. Richard Chaplin mentioned that professional services is the largest sector in the UK and the only one to have Read More
