Non verbal communication

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It Read More

2024-01-22T11:14:05+00:00January 22, 2024|Kim's Blog, Relationship Management, Selling|

Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

This book review was published in  Magazine - PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Book review – Can we start again? The patterns of Read More

2023-12-07T09:44:58+00:00December 7, 2023|Kim's Blog, Relationship Management|

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience - Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership - the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with Read More

2023-10-01T15:32:48+01:00October 1, 2023|Kim's Blog, Management Skills, Relationship Management|

Book review: Neuroscience for learning and development by Stella Collins

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training”) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page. It should be essential Read More

2023-09-05T09:25:02+01:00September 5, 2023|Kim's Blog, Management Skills|

Boosting Your Confidence at Work – A Toolbox for Success (Be more swan)

Earlier in July I was excited to facilitate a new workshop with MBL on confidence. It was really well received by delegates from law and financial services firms well as from legal government departments. This post is intended as an additional learning resource for delegates. Poll results are shown below. Key Read More

2023-07-17T09:04:48+01:00July 17, 2023|Kim's Blog, Management Skills|
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